Thursday, 17 December 2020

172 DWP Merseyside

 




" DWP Merseyside "

Whenever I have mentioned the Department of Work and Pensions in Blogland or in the real world it was always been with disdain. In my view rightly too. I'm not talking about holding out my hand without question but being unwilling to help me get back into a working life. Not just that but being unwilling to listen full stop. It has been frustrating. All I've wanted is a fair crack. All Ive wanted is some understanding when I know the alternative is going to set me back. I've had 4 years of hell mostly at their hands. I did not seek this problem that continues to plague me but I have tried everything to get better. And when I did start to get better the DWP came in and pulled the rug from under me, the floor too.

Ironically though it is the DWP that have finally helped me. Not the whole of it but one individually. I'm ashamed to say I cannot remember his name. My mind was numb at the time. One man at DWP listened to me for once, felt I was owed money and despite my case being closed fought to get it opened again. Not once but after it was blocked the first time he tried another route successfully. He didn't have to. Its not in his job description to do so. But he decided it was something he wanted or needed to do. I really cannot imagine where I would be now without his efforts. 

So it's worth remembering not everyone in one organisation is the same. My bad experiences with CPNs for example does not mean they are all bad. Likewise with the DWP and others. I just wish I could let the guy know what a change he has made not just in my life but my whole family's life. 

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